Crystal Palace
  • On Feb 11, 2018
    Arinn from FL Asked

    I have an annual pass good through June 2018. I am active duty military and will be deploying in March. Is there any way to pause my pass, or will I have to basically lose the remaining 3 months left on it? Thank you!

    Hello Arinn!

    Welcome to the Disney Parks Moms Panel! We're happy to hEAR from you. Thank you so much for your service and for sending us your Walt Disney World Resort planning question.

    I tried to find you a definitive answer to your question, but unfortunately, this is one you'll need to call on to have a conversation with the Monthly Payment Services team. They usually take into consideration instances such as these and are able to discuss some options for you to choose from. Their number is (888) 701-4100, Option 3, and they are open Monday - Friday 8:00 a.m. to 8:00 p.m. EST. Let them know the situation and they will be happy to further assist. 

    Thank you again for your service, Arinn. If there is anything else we are able to assist you with, please let us know.

    Magical Wishes, 

    Lauren

thumbnail image for Lauren

Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family: graduations, pregnancies, birthdays, anniversaries, holidays, reunions, and even our Fairy Tale Honeymoon. I look for any excuse to return "home" often and would love to help add a little extra Pixie Dust to your next magical adventure. Learn More About Lauren

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