• On Sep 2, 2016
    Juan from CA Asked

    i already purchase some photos from Disneyland.com/photopass and I follow the steps to download it but I can not find it in my computer. how can i view it and retrived?

    Hello Juan!

    Thanks so much for returning to the Disney Parks Moms Panel! I hope you are still having a magical week!

    After downloading photos from any website, they are usually located in a folder called “downloads” on your computer, but every program/device is different. I would call Disneyland Resort Guest Relations and talk to a Cast Member to see if they can help you retrieve your photos. They’ve always been very helpful when I’ve had questions.

    I hope this helps and please let me know if you need anything else.

    See you real soon!
    -Emily
thumbnail image for Emily

Meet the Panelist: Emily, Colorado

I’m a wife and mom to three boys, ages 15, 10 and 6. My youngest is autistic so I love helping other special needs families plan Disney vacations and show them that they, too, can have a magical time together. In addition to being a total Disney fanatic, I am also a blogger who enjoys fashion, shopping and knitting. Learn More About Emily

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.