• On Sep 2, 2016
    Juan from CA Asked

    i already purchase some photos from Disneyland.com/photopass and I follow the steps to download it but I can not find it in my computer. how can i view it and retrived?

    Hello Juan!

    Thanks so much for returning to the Disney Parks Moms Panel! I hope you are still having a magical week!

    After downloading photos from any website, they are usually located in a folder called “downloads” on your computer, but every program/device is different. I would call Disneyland Resort Guest Relations and talk to a Cast Member to see if they can help you retrieve your photos. They’ve always been very helpful when I’ve had questions.

    I hope this helps and please let me know if you need anything else.

    See you real soon!
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Meet the Panelist: Emily, Colorado

I’m a wife and mom to three boys, ages 15, 10 and 6. My youngest is autistic so I love helping other special needs families plan Disney vacations and show them that they, too, can have a magical time together. In addition to being a total Disney fanatic, I am also a blogger who enjoys fashion, shopping and knitting. Learn More About Emily

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