mom and son on Kilimanjaro Safari
  • On Mar 20, 2019
    Alejandra from Tamaulipas Asked

    Hi! I already buy tickets for 4 parks and linked them with MY DISNEY EXPERIENCE but it does not appear in My Reservations. Is there something more to do?

    Hi Alejandra,

    Thanks so much for visiting us at the Disney Parks Moms Panel with your great question! I bet you're getting SO EXCITED for your upcoming summer vacation, and with your FastPass+ planning window opening soon, you'll definitely want to make sure that your tickets are linked properly. I'd be happy to help you figure this out!

    There are two places where you can check to see if your tickets are linked to your account. Perhaps the easiest way is to log in to the My Disney Experience mobile app. Right there at the top under "Park Info & Entry" is the icon, "My Tickets." When you click there, you should be able to see any tickets assigned to you or anyone on your Family & Friends list. Another place to check is through the My Disney Experience portion of Disney's website. Once you're logged in there, you can scroll down until you get to "My Plans, Reservations, and Tickets." Once you're to that section, you'll notice on the left-hand side that you have the option to click on "Daily Itinerary" or "Tickets & Memory Maker." If you choose "Tickets & Memory Maker," you should see any linked tickets there as well. If you try both of these places and still don't see your tickets, I'd try linking them again or calling a Cast Member at (407) 566-4985 and he or she would be happy to help you.

    Please let us know if you have any other questions as you're planning your trip, Alejandra. I hope that you have a truly magical vacation!

    Missy
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Meet the Panelist: Missy, Indiana

Hi!  I'm Missy, a homeschool mom and part-time music teacher from Indiana.  With a husband and five kids, I understand what busy family life is all about and how important it is to get away and create magical moments with your loved ones.  I also believe planning is half the fun, so I'd be honored to help you plan your Walt Disney World Resort vacation! Learn More About Missy

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