Mom And Son Giraffe
  • On Apr 30, 2010
    Cheryl from IL Asked

    We have an ADR for one of the dinner shows that require full payment up front. There was a problem and the dining plan was not noted, so it charged the full amount to my card. What do we do now? There are no more ADrs available.

    Hi Cheryl, To be sure you get the help you need, I would recommend calling 407-WDW-DINE and explaining the situation to the cast members there, asking to speak to a manager if necessary. Refunds are usually available within 48 hours of your ADR for dinner shows or special events, so hopefully they can find a way to transfer your Disney Dining Plan points to the show without losing your existing Advanced Dining Reservation. I hope that helps! ~Suzannah
thumbnail image for Suzannah

Meet the Panelist: Suzannah, Florida

I'm Suzannah, a former cast member, former travel agent & lifelong Disney fan! Now a mom of 3, I'm ready to help you plan your Walt Disney World Vacation. As a Florida resident I'm always visiting the Parks & Resorts to see new things! Learn More About Suzannah

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.