Radiator Springs
  • On Apr 29, 2019
    Sarah from OH Asked

    I accidentally bought the limited-time tickets that have to be used by May 23rd. I bought three-day maxpass tickets. I was told I could bring the unused tickets to the gate and pay the difference. Does this work for the whole three days and the maxpass?

    Hi there, Sarah!

    Thanks so much for bringing your great question to the Disney Parks Moms Panel. I can't wait for you to visit the Happiest Place on Earth this year!

    I'm sorry to hear that you accidentally purchased the wrong theme park tickets for your trip. While the current special-offer tickets do expire May 23, 2019, you can most certainly take your unused ticket and put its cost toward the purchase of your new tickets when you arrive. Just head to any of the Main Entrance ticket booths to have the value of these tickets applied toward the new ones. As long as the new tickets you are purchasing are equal or higher in price than what you paid for your previous tickets you can apply the value. This means you can definitely purchase a new 3-Day Park Hopper Ticket with Disney MaxPass while just paying the difference in price.

    Before you arrive, I recommend downloading and familiarizing yourself with the Disneyland app. Since you will be using Disney MaxPass, you will want to link your tickets to the app so you can start making Disney FASTPASS selections as soon as you enter the parks. With this handy app, you can also see attraction wait times, Character locations, and you can mobile order food and beverages from select Quick Service restaurants in both parks. This app will be your one-stop-shop for all things Disneyland Resort during your trip, and it will truly help you maximize your stay.

    I hope this helps, and I wish you a Zip-a-Dee-Doo-Dah day!
    -Jennifer
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Meet the Panelist: Jennifer, New Mexico

Hi there!  I'm Jennifer from Albuquerque, New Mexico. I am a toddler mom, military wife, and dentist who is constantly inspired by Disney. One of my greatest pleasures is helping others experience the magic of a Disney vacation! I can't wait to answer your questions so that you can easily explore the worlds of yesterday, tomorrow, and fantasy at the Disneyland Resort. Learn More About Jennifer

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