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Answered Question - Disney Parks Moms Panel

  • Our 11yr old son is autistic. We're trying to make our upcoming trip enjoyable for him. We're staying at WL to limit travel & we got him headphones to limit noise. Any other ideas?? How do the new GAC work? What do I need to bring to get him one? Thank
  • - Asked by Glory from Texas on 2/18/2014
  • Thank you Glory for your question to the Disney Parks Moms Panel. I think you are so wise to get your son headphones to limit noise to help him more comfortable. I have a son on the autism spectrum too so I really understand where you are coming from. I like a link on the Disney Parks website called Cognitive Disabilities that I find helpful. 

    The Disney Parks made a program update to their Guest Assistance Card (GAC) Program a few months ago and replaced it with the Disability Access Service (DAS) Card. The Disability Access Service (DAS) Card is designed to accommodate Guests who aren't able to wait in a conventional queue environment due to disability (including non-apparent disabilities). You will visit the main entrance Guest Relations to discuss your child's special needs and concerns with the Cast Member (CM) to see if the Disability Access Service Card (DAS) would benefit your child's needs. You will not need to bring any paperwork from doctors to give to the CM. The child's photo will be taken for the issued card. The CM will review all the guidelines of the DAS card with you. 

    With the DAS card, you will go to an attraction you wish to ride, see a CM at the entrance to get a return time to enter the FastPass (FP) or alternate entrance if directed. The CM will fill the information in on your DAS card with your return time. The DAS card is not the same as a FP in that there is not a window return time so there isn't pressure to make it back in a certain period. 

    For my son, his stroller is his comfort zone, he stays in most of the time.  When we need this break, find a CM and ask where the nearest Break Area is located. 
     
    I hope this helps and that you have a magical time. If you have any more questions please write us back on how we can plan your pixie-dusted vacation.

    chEARs!

    ~ Lynette
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Panelists have received/will receive a Walt Disney World Resort, Disney Cruise Line, Disneyland Resort or Disney Vacation Club vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.