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  • HI coming to Disney World on June 9 w/4yr old. Hurt my foot today, now I'm wearing a boot. Are there any allowances for standing in long lines for this?
  • - Asked by zena on 6/7/2013
  • Hi Zena!

         Wow, that is so exciting that you have a Walt Disney World vacation coming up in a few days!   Yes, if your foot is injured then you can get a Guest Assistance Card (GAC). You can get one at Guest Relations in any of the theme parks in Walt Disney World. Typically, Guest Relations are located in the front of each park. For example in the Magic Kingdom, Guest Relations is located in the Town Hall which is on the left just as you enter Main Street USA if you are facing Cinderella Castle. The Guest Assistance Card will enable you and up to five other members in your party access to alternate entrances to attractions and on most rides will let you in without having to stand up in long lines or walk long distances. The Guest Assistance Card is good in all of the four theme parks of Walt Disney World for the length of your stay, so you only have to get it once per vacation. You will need to present the Guest Assistance Card to the Cast Members at the attractions (typically you go to the Fast Pass entrance of a ride) and they will instruct you where to go. When you are getting your Guest Assistance Card, you can explain your special needs to the Guest Relations Cast Members and they will determine what type of GAC to give you (there are different GAC's depending on the nature of your special needs). You can bring a doctors notice as well, but they are not legally allowed to look at it.

    Keep in mind that a Guest Assistance Card does not guarantee you immediate access to a ride or an attraction, but it helps immensely for those guests with special needs.

    I hope that your upcoming Walt Disney World vacation is truly magical in every way!

    Keep Dreaming Big!
    Marc
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Panelists have received/will receive a Walt Disney World® Resort, Disney Cruise Line®, Disneyland® Resort or Disney Vacation Club® vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.