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  • We booked a vacation for April 2014 however this week mu son was diagnosed with Luekemia and will be in the middle of his treatment when we were supposed to go. Any tips when I call to reschedule for Aug 14. This was a xmas present for the kids this year .
  • - Asked by Danielle from New York on 12/25/2013
  • Hi, Danielle!

    I am so sorry to hear about your son's diagnosis. I am hoping he receives the very best treatment that leads him to a speedy road of recovery. 

    If you booked your vacation directly through Walt Disney World, call a reservationist at (407)W-DISNEY.  Have your confirmation number handy so your reservation can be pulled up quickly.  You will have no problem either cancelling your reservation completely and getting your deposit refunded or you can re-book with your new August dates. 

    If you booked through a travel agent or travel website, you will need to call them to change your reservation.

    Sending happy thoughts and pixie dust to your family.  I wish you all the best. 
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Panelists have received/will receive a Walt Disney World® Resort, Disney Cruise Line®, Disneyland® Resort or Disney Vacation Club® vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.