Answered Question - Disney Parks Moms Panel
- I have son with CP. He can walk, but standing for long periods will be hard. We used to be able to get a pass to skip the lines. Heard they did away with this accommodation. Do you know if they offer anything to truly disabled persons?
- - Asked by James from Maryland on 11/12/2013
- Hi James ~
I have a son with Cerebral Palsy and we've always found Disney to be a great place for special needs Guests. Over the years, we have grown accustomed to using the Guest Assistance Card (GAC) and were comfortable going to the parks because we knew what to expect once we were there. The Disability Access Service (DAS) Card works different than the GAC. They are striving to serve Guests on a more individual basis while making the wait experience fair to all Guests.
You'll need to visit Guest Relations with your son to request a DAS. They will ask you some questions to get an understanding of your son's needs and take his photo for the card so be prepared for it to take a few minutes. Cast Members (CMs) will go over all of the terms and conditions of the DAS.
Once you obtain a DAS, you can go to an attraction and see a CM at the entrance to get a return time to enter the FASTPASS (FP) or other alternate entrance if necessary. The CM will fill in the information regarding your return time. The Guest with the DAS will not need to be present to get a return time for attractions but must be present when entering the queue and boarding the attraction. The DAS differs from a FP in that there is no window return time so there is no pressure to make it back within a certain time frame.
You can only obtain a return time for one attraction at a time but you can get another DAS return time as soon as you've finish one. FP and FastPass+ can be used in addition to the DAS so that will help as well. During your wait, you could grab a snack, watch a parade or show. Please keep in mind that there may be some changes along the way for the new DAS system before your trip.
Here is a list of Frequently Asked Questions about the DAS that may be helpful for you.
Wishing you minnie magical memories :-) Allison V.
Panelists have received/will receive a Walt Disney World® Resort, Disney Cruise Line®, Disneyland® Resort or Disney Vacation Club® vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.