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Answered Question - Disney Parks Moms Panel

  • How do I make a payment online with the new website under "My Disney Experience"? My reservation is listed, but there is no option to make a payment & does not show the balance.
  • - Asked by Patty on 1/16/2013
  • Hi Patty! You're not alone in having this problem.  I know it's taking a lot of us time to get used to the new website, and many guests (including me!) are having difficulties with the new website retrieving complete reservation details.  If you're clicking the drop-down menu "My Disney Experience"  and then clicking "My Reservations," you should find a link for making payments on your reservation page. If you're not seeing that link, make sure you are viewing the website using the latest version of Internet Explorer, Firefox or Safari. (The website is not always compatible with Chrome.) If you're still having trouble, I recommend that you call Technical Support at 407-939-7765 for help in making a payment. 

    Wishing you a magical Walt Disney World vacation! Come visit us again at the Moms Panel if you have more questions!
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Panelists have received/will receive a Walt Disney World Resort, Disney Cruise Line, Disneyland Resort or Disney Vacation Club vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.