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  • Hi! My husband and I are leaving for WDW in 16 days and we are to check in on Jan. 19th. We still have not received our magic bands. Is this unusual and if so who do I contact? My sister and her family, who are travelling with us, have received theirs
  • - Asked by melinda from West Virginia on 12/31/2013
  • Hi Melinda,

    So glad to hear that you will be visiting soon! If you customized your MagicBands on your My Disney Experience Account, you can check on the status of the shipment. If you would like to speak with someone to follow up on the status of the shipment, I recommend that you call Guest Services at 1 (407) 939-4357. I also wanted to take a moment and provide you the link for the frequently asked questions page for MagicBands: MagicBands - FAQ

    It has been a pleasure assisting you and we hope to hear again from you soon! If I can assist with any other questions, please feel free to send them my way!
        
    Thank you for visiting the Disney Parks Moms Panel!
        
    Yael
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Panelists have received/will receive a Walt Disney World Resort, Disney Cruise Line, Disneyland Resort or Disney Vacation Club vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.