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Answered Question - Disney Parks Moms Panel

  • I bought a shirt at Epcot as a Christmas gift, but it is too small. What is the return policy? Can I mail it somewhere and receive a credit? I have the receipt.
  • - Asked by Cherie from Washington on 12/25/2013
  • Hi Cherie!

    A wonderful part of a Disney vacation is purchasing souvenirs and mementos to commemorate that special time!  Sometimes, however, those mementos may not be the perfect fit for our family and friends.  In this case, Disney Parks is willing to help guests when a return in necessary.

    Should you need to return an item or exchange an item, and a return to Walt Disney World is not in the immediate future, guests are recommended to contact Guest Services at 1-877-560-6477 or email them at wdw.mail.order@disneyworld.com,  They will be able to provide you with information on processing your return.

    Hope this helps you plan your magical vacation!
    -Malanie
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Panelists have received/will receive a Walt Disney World Resort, Disney Cruise Line, Disneyland Resort or Disney Vacation Club vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.