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Answered Question - Disney Parks Moms Panel

  • When can I call to ask for a ground floor room? My mom has arthritis and can't do a lot of stairs. So I was wondering if I could call. Pop preferred room over Christmas and my birthday.
  • - Asked by Codi from North Dakota on 12/9/2013
  • Hi Codi, you are smart to book a preferred room on your reservation.  This will place you in a building closer to the main building that houses the front desk, food court, shopping, bus depot, etc.  I would suggest you contact Disney and add a request to your reservation.  An example of a request might be: "due to health reasons, requesting a building as close to the main building as possible, ground floor."  Requests are not guaranteed but you can be sure the cast members will do what they can to honor your request.  Good luck!

    Wishing you a magical birthday and wonderful Christmas holiday!
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Panelists have received/will receive a Walt Disney World® Resort, Disney Cruise Line®, Disneyland® Resort or Disney Vacation Club® vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.