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Answered Question - Disney Parks Moms Panel

  • I just bought Annual Passes and I am trying to set up my online account. I want to add a pass, but I cannot figure out what the code is on the back of the pass. I want to see the discounts that are available to passholders. Can you help with this?
  • - Asked by Kimberly from Texas on 7/23/2011
  • Hi Kimberly! I feel your pain -- I had the same problem trying to log on the Passholder section of the Disney World website and I finally had to call Technical Support. I have Pass Type 1, and here is what worked to allow me to access the Passholder site: Find the appropriate three-letter code, then type in the numbers following it, then type the date, and in the last box type the numbers that appear after "TKT." (It's confusing because it looks like you have to type several numbers in the last box, but I only had two numbers after TKT.) Now here's the crucial part: Do not type the number(s) that appear after "TRAN."

    I hope this information helps you, but if you're still having trouble, call Technical Support at 407-939-7765, and the castmember can help you troubleshoot.

    Please don't hesitate to visit me again at the Moms Panel if you have more questions! I'd love to help! 
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Panelists have received/will receive a Walt Disney World® Resort, Disney Cruise Line®, Disneyland® Resort or Disney Vacation Club® vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.