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Answered Question - Disney Parks Moms Panel

  • my child has stage4 cancer and can't tolerate waiting in lines. is there a way to get a pass that allows us to enter through the handicap entrance and not wait in line or come back at a later time? we are going to disneyland and ca.adventures. thank you
  • - Asked by Lynda from California on 2/14/2014
  • Hi Lynda,

    Thank you for your question to the Disney Parks Moms Panel. I'm so sorry your little one is sick but I'm so thrilled they're going to make a visit to The Happiest Place on Earth.

    Yes, the Disney Parks have a program to assist Guests with special needs; the pass you are referring to is called the Disability Access Service (DAS) Card.

    The Disability Access Service (DAS) Card is designed to accommodate Guests who aren't able to wait in a conventional queue environment due to disability (including non-apparent disabilities). You will visit the main entrance Guest Relations to discuss your child's special needs and concerns with the Cast Member to see if the Disability Access Service Card (DAS) would benefit your child's needs. The child's photo will be taken for the issued card. The Cast Member will review all the guidelines of the DAS card with you. 

    With the Disability Access Service Card, you will go to an attraction you wish to ride, see a Cast Member at the entrance to get a return time to enter the FastPass (FP) or alternate entrance if directed. The Cast Member will fill the information in on your DAS card with your return time. The DAS card is not the same as a FP in that there is not a window return time so there isn't pressure to make it back in a certain period. You can only access one DAS card return time for one attraction at a time. While waiting for your DAS return time, you are welcome to grab a magical snack, enjoy a show, or watch a parade.

    I also suggest contacting the Make-A-Wish Foundation to tell them about your upcoming Disneyland Resort vacation.

    I hope this helps and that you all have a pixie-dusted visit. Please write me back if you have any more questions on how I can help you plan your magical vacation.

    Wishing you magic!

    ~Lynette
     
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Panelists have received/will receive a Walt Disney World Resort, Disney Cruise Line, Disneyland Resort or Disney Vacation Club vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.