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Answered Question - Disney Parks Moms Panel

  • I purchased 4-day park hopper passes for Disneyland online. I only need 3-day park hopper passes. Can I downgrade my tickets and get refunded for the difference? I emailed guest services but it might take 5 days to hear back.
  • - Asked by Carissa from California on 11/21/2013
  • Hi, Carissa!

    Welcome to the Disney Parks Moms Panel. Wow, your trip is just around the corner! I hope you’re looking forward to all the holiday magic that awaits you at the Disneyland Resort.

    Theme park tickets are non-refundable, so to the best of my knowledge, a downgrade or refund is not a possibility once you have purchased them online. However, you may want to call and speak to a Cast Member from Guest Services or inquire at the resort ticket booths for more details regarding the terms and conditions of theme park ticket purchases. 

    I hope this helps, Carissa, and that you have a perfectly pixie-dusted visit to the Disneyland Resort. Please write back with any other questions you may have as you put the finishing touches on your vacation.

    Wishing you magic,
    Courtney
     
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Panelists have received/will receive a Walt Disney World Resort, Disney Cruise Line, Disneyland Resort or Disney Vacation Club vacation for panelist and up to three family members and/or park tickets for their participation on the Disney Parks Moms Panel. The views expressed in the Panel are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Walt Disney Parks and Resorts Online, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Walt Disney Parks and Resorts Online prior to posting.